Contact Us
We're here to help with any questions about our mobile services in Bahrain
Get in Touch
Whether you have a question about our services, need technical support, or want to provide feedback, our team is ready to assist you.
Our Address
Flat 04 Sofia Road
Dominicville, SW8 4TE
Phone Number
Email Address
Working Hours
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
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Frequently Asked Questions
How can I check my current mobile plan details?
You can check your current plan details by logging into your BahrainConnect account on our website or mobile app. Alternatively, you can dial *123# from your registered mobile number to receive a summary of your plan details via SMS.
How do I activate international roaming on my plan?
International roaming can be activated by contacting our customer service team or by visiting your account settings in our mobile app. We recommend activating this service at least 24 hours before traveling to ensure seamless connectivity when abroad.
What documents do I need to get a new mobile connection?
For a new mobile connection, you'll need to provide a valid ID (passport or Bahraini ID card), proof of address (utility bill or rental agreement), and complete an application form. For business connections, additional business registration documents may be required.
Can I keep my existing number when switching to BahrainConnect?
Yes, we support mobile number portability. You can transfer your existing number to BahrainConnect while enjoying our services. The process typically takes 24-48 hours to complete once all the required documentation is submitted.